For at least 24 hours now, our signups with 8base has been broken.
When a user attempts to sign up with a valid request you get the following response from 8base:
{
"data": null,
"errors": [
{
"message": "The request is invalid.",
"locations": [
{
"line": 2,
"column": 3
}
],
"path": [
"userSignUpWithPassword"
],
"code": "ValidationError",
"details": {
"user": "Sandbox Error: Extensibility error"
}
}
]
}
With this request payload:
{
"operationName": "userSignUpWithPassword",
"variables": {
"billingInterval": "weekly",
"firstName": "Signup",
"lastName": "Test",
"email": "test@mark.com",
"password": "Test4tidxxxx!",
"stripeToken": {
"id": "tok_xxxxxxxxxxxxxxxx",
"object": "token",
"card": {
"id": "card_xxxxxxxxxxxx",
"object": "card",
"address_city": null,
"address_country": null,
"address_line1": null,
"address_line1_check": null,
"address_line2": null,
"address_state": null,
"address_zip": null,
"address_zip_check": null,
"brand": "MasterCard",
"country": "ES",
"cvc_check": "unchecked",
"dynamic_last4": null,
"exp_month": xx,
"exp_year": xxxx,
"funding": "prepaid",
"last4": "xxxx",
"name": null,
"tokenization_method": null
},
"client_ip": "xxx.xx.x.x66",
"created": 1637686948,
"livemode": true,
"type": "card",
"used": false
}
},
"query": "mutation userSignUpWithPassword($email: String!, $billingInterval: String!, $password: String!, $firstName: String!, $lastName: String!, $coupon: String, $stripeToken: JSON!) {\n userSignUpWithPassword(\n authProfileId: \"xxxxxxxxxxx\"\n password: $password\n user: {email: $email, billingInterval: $billingInterval, firstName: $firstName, lastName: $lastName, coupon: $coupon, stripe: {create: {token: $stripeToken}}}\n ) {\n id\n __typename\n }\n}"
}
No code has changed on our side since this error started happening. Does anyone know what that Sandbox error is or how to fix it?
This is very urgent and terrible timing… We just sent out our Black Friday promotion and no one can sign up because of this.
Please help.