GraphQL error: Workspace is blocked

Hi everyone :wave:

I am receiving this GraphQL error response: Workspace is blocked.

I never received such an error response before.

I am still able to login onto my app and get the first query (the one to get current user’s information). However, every other API interaction results with the same error message.

I went to have a look to my workspace and I discovered the status of my account had changed.

Could someone help my find a clue to this pressing situation please ?


It looks like this is happening when a developer cancels their subscription and then tries to subscribe again, yet their card fails and it changes the workspace to a non-paid state.

It seems, to be a rare edge case though we are actively working on fixing the issue!

If other issues like this come up, feel free to contact the support desk:

Alright! Thank you @sebastian.scholl